He worked on Slack’s notification decision tree, a complicated workflow diagram that shows what types of messages qualify for notifications. We have bugs," Johnny Rodgers, a principal engineer at Slack, said on Twitter earlier in October. Sometimes, you don’t get an alert on a message because Slack thinks you already saw it. The system might not notify you of an incoming message that it considers less urgent. It’s designed to guess when you’re at your desk and when you’re up and about, and cut down on potentially needless or redundant alerts.īut Slack’s built-in smarts can also cause frustrations, and allow you to miss things that matter. Unlike typical messaging apps-which notify users of each incoming missive on their phones and computers-Slack depends on a web of settings and rules to determine when and where you should see a notification.
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